Sales / Presentation Skills

So you have to give a presentation and even though it’s three weeks away, you’re already having palpitations.

It’s okay. You’re not alone. The stress that many people feel when they have to speak in public is right up there with bereavement and divorce. Even the most accomplished managers and leaders can break out in a cold sweat when faced with a row of expectant faces.

Think Training & Development believe that to give a great presentation, you simply need to remember one thing the majority of communication is non-verbal. more…

Talk to the screen coz the faces ain’t listenin’…

I watched a man die on stage the other day. Not literally. Just in terms of audience reaction. At first I wondered if someone had played a hideous April Fool’s trick on him; told him the audience was illiterate or something. Why else would he have spent 20 minutes stoically reading PowerPoint slides to us, never once looking up to see if we were still there?

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Good Sales Skills

Marks out of 10 for Rob Trainee at PC World: 11

Went shopping at the weekend, in preparation for a holiday I have just booked. Suncream? Shades? Sandals? No, what I wanted was ….a netbook.

It could be argued that I don’t need any more computers in my life but my iMac won’t fit in my suitcase (I’ve tried) and a girl needs to know what’s going on back home when she is away. Even if it is only for a week. Besides…they’re really dinky, they do them in all sorts of lovely colours these days and you can get cute little bags to put them in. I know. I am such a techie! more…

Podcast: Download (Duration: 28:55 — 26.5MB)

There have been many studies on how non-verbal behaviour (body language such as facial expressions, gestures etc) impact communication.

Back in the 1950s, Dr Ray Birdwhistell was one of the first to suggest that no more than 30% to 35% of the social meaning of a conversation or an interaction is carried by words. (There were others before him but Dr B has by far the coolest name, so we like him best).

Today, there is a strong school of thought that, when we communicate, people pay attention to our words and actions as follows:
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